Category: A Mix

  • Can’t pull without a push

    There's so much talk about marketing efforts and advertising encroaching and intruding people's lives. Typically it's called PUSH. That is, pushing the product, service or brand. And they say that marketing should be such that there should be a pull. Follow a 'pull' strategy.

    The thing is pull can't happen without a push. Think about it. When you market anything, you have to talk to people. If the product is yours, will you simply keep sitting silently, observing? Unlikely. Most often you'll have to say something, utter something, gain attention by doing something. You'll have to initiate something to place your product, service, brand in the prospect's consciousness and that means you have to push your cause.

    Now the manner of pushing could depend on the matter at hand. But push is required.

    When people start paying attention, start buying, start getting excited about your service, product or brand, they might not need any pushing. They'll simply walk into the shop and buy. That's what you mean by pull, right?

    Know when to push, pull will happen. But if you don't push, pull is doubtful.

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  • What’s engagement-led marketing?

    Is it a conversation? It looks like that – going by what everyone seems to be talking about these days.

    I have a question. What is conversation? Typically, you would say it's an exchange (of words typically) between two persons. Lovers might say conversation is even an exchange of glances.

    I have more questions. Do you ever talk to yourself? Do you question yourself? And then do you also answer yourself? Now that, one might say, is soliloquy. Sure it is. But that's like a scientific description of the process. In soliloquy, you debate, you express, you reproach, you surprise, you persuade yourself like you do in the presence of others. Sure, soliloquy if you insist, but isn't it more of a conversation, one that's directed and happens within?

    So if conversation is a cornerstone of today's marketing, think not just about an exchange which happens between two individuals or the individual and the brand. Think also about how the brand can inspire a meaningful conversation within a person. See if the brand can become a cause of the exchange within.

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  • One Dollar for George

    George collects cans by the roadside and hauls his load on this bicycle. Read more here.

    One Dollar for George

    I did my bit to help him get this :). You can too. How? Read more here.

    Mundo Cargo Bike

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  • What are the real issues?

    If profits and survival lay in large-scale technology-driven efficiencies, then Indian textile companies (perhaps many other sectors too) needn't have laid off employees in such huge numbers in a so-called booming economy. Yes, people would argue it's a global economy and globalization has some adverse effects too and so on. That would be justifying the losses, not identifying the real issues that underlie those justifications.

    Good luck.

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  • Why leave room for the mouse?

    Can't get off this quote by Gossage, who used Saki's words to make his point about the kind of advertising he favored:

    In baiting a trap with cheese, always leave room for the mouse.

    It's nothing but a one-line recipe for engaging the consumer/audience. The same message takes another form, this time in a book by Matthew E. May called In Pursuit of Elegance: Why the Best Ideas Have Something Missing. You can read the first 11 pages of the book here and see how this message applies in real world, right now and in an eminently successful way.

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  • Truth, Lies, Advertising & Opportunities

    Am reading Jon Steel's TRUTH, LIES & ADVERTISING – THE ART OF ACCOUNT PLANNING. He talks about Gossage's point that too many advertisers told people what to think and left them no opportunity to form their own opinions. Here's a quote by Gossage (who used Saki's words to make his point):

    In baiting a trap with cheese, always leave room for the mouse.

    Isn't brand activation (or some prefer to call it brand engagement) – supposedly the new wave of marketing – all about that? But then perhaps this new wave of marketing wouldn't be called as such or given so much importance if the predecessors had done a good job of advertising.

    Opportunities do not always imply something absolutely new. Old is also an opportunity. Identify what's not happening the right way, set it right and give it a new name and you have an opportunity.

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  • The way of focus

    Adfactors PR Ad

    The whole piece is worth reading but am reproducing a few things quoted by Enns Blair in a one-to-one with Eric Karjaluoto:

    The most lucrative firms have a smaller client base and very
    selectively add a small number of high quality new clients in a year.
    There’s less frantic activity and more measured evaluation of the opportunities at hand. They say no a lot more.

    Lack of power. In the typical client-agency relationship it’s the
    client that has the power, not the agency. The client’s power comes
    from the availability of substitutes. There are too many
    undifferentiated design firms competing for too broad a spectrum of
    clients. This plethora of choice in sellers shifts all the power to the
    buyer. It’s Economics 101.

    The only real way for a firm to shift the power is to eliminate as many
    substitutes to hiring their firm as possible. They do this by building
    a deep expertise. The easiest way to build deep expertise is to narrow
    the focus of the firm.

    Adfactors is doing just that. Building and leveraging deep expertise. What's yours?

    One response to “The way of focus”

    1. Nitin Jain Avatar

      Bingo!! I will say some people figure it out early on and from others’ experiences…
      then there are others’ who keep doing it wrong, then find themselves cornered to wall and answer- Where is my expertise? …learn it the hard way i.e 1st hand experience. I will probably fall in the 2nd category.
      ;)

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  • Putting the best foot forward

    It could mean two things:

    1. Given the situation (your health, your mood, weather, environment,
      etc. at that moment) you'll give your best. It means, for example,
      that rains dampen your spirit and it is raining now and it is dampening
      your spirit but you'll try your best.
    2. You'll give your best when you know that the weather's perfect for you, your mood's upbeat, your health's in prime, etc.

    Let's say you are going for an important meeting – a meeting where you are making a presentation and pitching for business – and you say that you'll put your best foot forward… Most often you convey what's explained in the first point.

    The first situation is frequent. The second one is rare. Intuitively you know the second one could be more rewarding. The thing is, adapt well to the first kind and you automatically turn it into a second kind of situation.

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  • Path-clearing idea

    This is just an idea.

    I took one hour and fifty minutes to reach office today. And my office is about 13kms away, taking the shortest route. Normally it takes 50-55 minutes.

    Every town and every path in that town has those points, where if anything goes wrong, then a lot gets affected. Timings, work, money, frustration, stress, etc. And the chances of things going wrong (at these certain points) are really high but only at certain times.

    So here's the idea. Hire part-time traffic management employees. I know it isn't a path-breaking idea but it, definitely, is a path-clearing idea. Today, when nothing was moving at this one point – at the turning towards Nahar Amrit Shakti in Chandivli – they weren't the traffic police who helped (coz that point hasn't been allotted any traffic police personnel). They were some volunteers who found themselves irretrievably stuck there and therefore, just decided to volunteer and channelize the vehicles appropriately. And it isn't rocket science doing this kind of stuff.

    Will also give government some brownie point for generating opportunities of employment.

    One response to “Path-clearing idea”

    1. Tushar Jambhekar - tujams Avatar
      Tushar Jambhekar – tujams

      Government earning brownie points…. Why???? Having some volunteers to guide traffic everyday is not a really tough job. Let me share with you a smart option of what I have seen in Pune.
      Like every city in India, Pune has its own set of problems on the road. Add to it the fact that traffic rules just never seem to have evolved in Pune. So if its got wheels, it will go and fight for its place on the street.
      There is this group of Senior cirizens who have taken up the job of helping out the traffic situation by volunteering. Morning 8 to 10 and evening 6 to 8, you might find these people who stand at junctions and assist in directing traffic.
      The routine is simple, meet at 7 am, exercise, duty for 2 hrs. Evening chat at 5, duty from 6 to 8. Most take turns in despatching the duty.
      Whats more, if you got 10 people standing on the roads at peak hours, its potential for advertisers to host their name on their traffic safty jackets. And yes, they have realised this- the money earned is pooled into a common place as a corpus for anyone who might require financial support toweards any medical aliment in future.

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  • Book your wife at in.com

    In.com matrimonial section

    Am sure marriages haven't been commoditized to such an extent but businesses are in such a rush. The problem here is that in.com has ignored the consumer (externality) and simply accepted someone's (who probably isn't a marketing person) aesthetic sense or theoretical knowledge of website-architecture or boss' words or whatever (internalities).

    Internet empowers because you get the power to offer things intuitively to your consumers. Internet empowers coz the smallest service or product can be offered in the most delightfully and minutely informative ways.

    But what's happening here? Ever tried stuffing the big Mac in one go and chewing it and feeling the taste of the chicken and feeling the taste of cheese? It isn't a burger race, this.

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  • Like bricks in the wall

    Some time back I prepared this format for a CV. One page. Like bricks in the wall. I call it a CVitti.

    I've often toyed with an idea of a web CV, something that's better (easier & more convenient) than sending a CV as an attachment through email, something that's better displayed than on a job portal. Something similar just launched. VisualCV. Check it out.

    2 responses to “Like bricks in the wall”

    1. Nitin Jain Avatar

      The resume is quite creative and innovative!!!
      Nice link. I especially liked the UI and enjoyed browsing.

      Like

    2. Ninad Avatar

      That’s one kick ass format dude!

      Like

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  • Look of ‘less’ isn’t Strategy of ‘less’

    Rediff New Look

    Rediff seems to have found merits of 'less'. Here's the new look rediff.com. Looks cool but I wonder whether this is sufficient to do justice to some of the good utilities available on the site.

    What is it that Rediff wants to stand for? Rediffmail has sort-of lost its charm. For videos other services are available, notably Youtube. For shopping, quite a few options are available. News, there are so many sources. For Cricket, nothing surpasses cricinfo.com. What else?

    'Less' must permeate the strategy as well; not just the look. Look can facilitate the acceptance of a particular strategy, but without one it won't be much of a help going further.

    One response to “Look of ‘less’ isn’t Strategy of ‘less’”

    1. Tushar Jambhekar - tujams Avatar
      Tushar Jambhekar – tujams

      I guess you can comment on the rediff strategy only if you compare it with what was excisting earlier .
      The only visible difference you can see it the absence of any ads, banners or special offers. Infact that’s a good thing they have done. Thats the wasy to build your brand… the size of rediff logo v/s of banners was a shame for rediff. Money refused by ads is actually fuel the growth of Rediff as a brand.
      Rediff is and has been regarded as a news portal respected by journalists for the simple reason that they are fact driven. No gimmicks. I wont be surprised if it tries to become India’s Bloomberg.

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  • Why do you change hairstyles?

    Coz you get bored. Bored not with the style perhaps but with the way you look. So you want to try something different.

    Your face structure will stay the same but you sense that changing your hairstyle will be enough to change you, make you different.

    You also change your hairstyle coz you wanna say something; that you are certain kind of person or you are a part of a certain group or you are with the times (or ahead of the times) or you are just cool.

    Very often you change your hairstyle coz you wanna impress your girl-friend or girls who can become your friends.

    Bajaj bikes continue to trim hair but but don't change the style. That's what makes them boring now. And boredom, I swear, is the biggest existential problem.

    One response to “Why do you change hairstyles?”

    1. Smertebehandling Avatar

      You are correct, thanks for sharing it.

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  • Can the 100cc Bajaj Discover do an Indica?

    So Bajaj's launching a new Discover, this time around a 100cc bike, on 17th July '09. Here are excerpts from an article in today's Economic Times:

    Critically, Bajaj Auto rules the larger segments and has brought to bear all its expertise with a bike, which is larger, more comfortable, surer, handles better and is armed with an engine which might displace 100cc, but has response, power and refinement of a higher class. Many might think there is a catch here, but again, thanks to finely-developed technology by the Stars Ahead team, fuel efficiency will play a critical role in the overall appeal of the bike.

    — cut —

    Rajiv Bajaj clarified in these words:

    "In 2007, we said we really don't believe that 100cc bikes are the future. Now, as far as I'm concerned, the first erroneous interpretation was that Bajaj is not interested in 100cc customers, which we clarified by saying that we’re interested in every customer, we just want them to upgrade to something that's more fun.

    "The second assumption was that Bajaj is not interested in making a '100cc' bike. And, in my view, that is both right and wrong. It is right because we're not interested in making a bike that is 'born' as a 100cc bike, like a Boxer, or a 4S, or a CT, or a Platina. It was very clear that the 100cc bike territory belongs to someone else and whether you are TVS, Yamaha or Bajaj, no one has been successful in exploiting that.

    "To get the normal 100cc customers to upgrade, we had to use something which was already proven, so ultimately, price as a reflection of brand strength in the market place was what we chose to base our premise on. And so, our concept was, 'let's move people up to Discover, but without the high premium this bike in 125 cc and 135 cc displacements commands and delivers."

    — cut —

    What will emerge on July 17, is an all new 100cc engine with more power and torque, even better engine response than any other 100cc engine in the country and surely a bike which should break the ton, not in speed, but in fuel efficiency. In fact, while the ARAI figures for ideal fuel efficiency under standard test conditions could exceed the three-figure mark, the bike has already set an 89 kmpl figure in the Indian Driving Cycle tests.

    My focus is on the words highlighted in bold above. If 100cc territory belongs to someone else then why put a 'successful' brand at stake, especially the one which has commanded premium until now? Coz there are greater volumes, and therefore greater business in that segment. And if a brand gets sacrificed to capture a significant portion of the territory, so be it. But this is the company's side of the story. Wishful too.

    100cc can be termed as economy segment. And beyond doubt, economy in this segment is largely attached to mileage. Hero Honda Splendor owns that space.

    But is that all to the story? Is that all that the consumers need? Besides economy, a 100cc consumer needs many other things, right? So Hero Honda Passion is for style. What else can the consumers look for?

    Power, performance, space (longer, broader seats), stability, sturdiness, etc. There's a lot more that 100cc motorcycle brands can use for positioning.

    As an analogy, would like to recall what Tata Indica did to India's most successful small car Maruti 800. Indica almost matched Maruti 800 in mileage but it couldn't have talked about it. Maruti 800 owned that for years together. But Tata Indica had a lot more to offer. More space, more power, more stability. So it said "More car per car" and created its own segment.

    If you look at the description of the 100cc Bajaj Discover in the excerpts above, it seems like it fits the "More bike per bike" approach. If that's how the brand gets positioned, Bajaj would have a winner on its hands finally in the 100cc category. Besides it also doesn't run the danger that accompanied Indica coz of brand Tata (strong heritage in trucks & utility vehicles).

    If, by chance, this new motorcycle is positioned as I've speculated, I wonder whether it needed to be branded Discover. Any other name could've been as potent and perhaps more distinctive. Guess the motorcycle borrows a lot in terms of styling from Discover and that's why the necessity to give it the name Discover.

    Surely, O&M must've slotted the bike by now. Eager to know about it.

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  • Micromax Q3 Ezpad: Looks like marketing preceded production

    Micromax Q3 Ezpad

    At the first glance, you might mistake it for a Blackberry. It's Micromax Q3 Ezpad. So what's special?

    One,
    it looks like Blackberry. Two, it has a keypad like you have in
    Blackberry. Three, it's priced around INR5000. Four, the keypad's not
    really meant for email-buffs, it's meant for chatters. Yes, this is a
    chat-phone if Blackberry is an email-phone.

    Who uses Blackberry?
    Businessmen/Professionals. Oldies. Guys who can shell out 20-25k
    without a blink. Or the wannabes of the corporate world. You get it.

    Who
    will use Q3 Ezpad? Youngsters for whom every penny of the pocket-money
    counts but who chat/SMS at any given opportunity, who fiddle with
    mobiles incessantly but don't wanna lose money on SMSing and calling on
    mobiles.

    When the internet phenomenon was in nascent phases,
    three utilities really turned it on: email, chatting (through
    messengers) and search.

    Blackberry's made email mobile. Here's Ezpad with a great chance to make chatting mobile.

    If
    I were at the helm of affairs at Micromax I would focus on just this
    proposition and nothing else. It's potent and game-changing. And like
    Blackberry, it has all the ingredients of becoming an addiction.

    This one is priced perfectly. Meant for the right purpose and for the right people. Let's wait and watch how this brand performs.

    2 responses to “Micromax Q3 Ezpad: Looks like marketing preceded production”

    1. Ninad Avatar

      Brilliant thought! Think you should approach the Micromax guys with this proposition.

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    2. Tushar Jambhekar- tujams Avatar
      Tushar Jambhekar- tujams

      I feel its a great idea they came up with… Since Yahoo messenger is available on mobiles, its the lack of a qwerty keyboard that actually hampers typing speeds… considering the T9 does not like Hinglish…
      But again since its an Urban Market phone, what else has been packed in that 5K is ginna be the key….

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  • New could be = old

    I've been buying books like mad. Mostly non-fiction. And once I'm half way through I dump them on my shelf with the bookmark. Is every book I buy an addition to my understanding? Or just to my stock of books?

    Do I remember what I understood from all the books I bought in all these years? I don't even know if they are different from the ones that I'm buying these days. Revisiting the already read books could just add all that I'm seeking from the new ones I'm buying. Possible.

    What applies to books applies to other things as well. Isn't it? Just check.

    One response to “New could be = old”

    1. Ninad Avatar

      I’ve been suffering from the same syndrome since the last year or so. But I take comfort in the fact that its a knowledge treasure that I am trying to build. But we hardly remember everything that we read, especially from the management kind of books. Hence I am going to only buy books that I can read anytime I feel like and books on human behaviour, history, etc. For the remaining, I am genuinely going to explore the library way like we used to do when we were kids. Going to try librarywala.com. Hope its good.

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  • Yamaha Fazer – Touring Spirit is the right spirit

    Yamah Fazer Touring Spirit

    R15 – Racing Instinct
    FZ16 – Lord of the Streets
    And now,
    Fazer – Touring Spirit

    Great performance, great styles, right prices. All in all, great bikes and perfect positions. I wonder if the ground beneath Bajaj's feet isn't shaking. Wake up Bajaj, or won't you?

    2 responses to “Yamaha Fazer – Touring Spirit is the right spirit”

    1. sarvesh phougat Avatar
      sarvesh phougat

      fz,fz-s,fazer bhaut badiya bike hai inka bemisal control hai yamaha ne fz series bharat me launch karke ek naye itihas ko racha hai. yedi yamaha fz seris ko 180cc – 200cc me launch karte to aur bhi jyda badiya rahta. yamaha ek bemisal bike compay hai.
      ( 1). her din ek naya kadam badao.
      nai taknik ke saath chalo.
      soye sapno ko sakar kro.
      milkar ek naya itihaas banao.
      her par ,her dum , hai kitna josh.
      na chodo omid ki aas .
      kyonki . . . . . . . . . . . .
      ab hai aapke paas yamaha ‘FZ’ seris. —> from —> sarvesh phougat

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    2. Sayli Joshi Avatar

      Yamaha FZ-S is designed and engineered with the potential for active and even aggressive enjoyment of around-town street riding and styling. http://www.indiandrives.com/mumbai/

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  • Videocon’s logo illogic – say b*******

    Videocon's been suffering for long. Having once tasted leadership, it's now trailing. It doesn't like that.
    So to change that…

     

    Videocon-logo

    That's the new logo. And there's a line added to it. EXPERIENCE CHANGE. To explain the 'change', here's what the website says:

    This is the new Videocon symbol.
    It reiterates the ethos of a company dedicated to
    maintaining the highest international standards of
    excellence through quality, technology and innovation.
    For over a decade now, Videocon has been bringing
    the latest and very best in Consumer Electronics and
    Home Appliances. Successfully adapting the best of
    international technology to suit Indian needs, and
    crafting it to improve the quality of life –
    as million of satisfied customers will agree.

    The new symbol of Videocon asserts
    its passion for global impact, and the two ‘E’s
    on either side represent the Group’s wide spectrum
    of interests ranging from ‘Electronics to Energy’.
    Along with the steely glint, this communicates the
    group's global ambition, its strength, sterling credentials
    and innovative drive. A symbol that proclaims a paradigm
    shift. A sign that represents the new force that is
    Videocon. Thus recapitulating our principle of reaching
    out and touching the lives of millions of people.
    Worldwide.

    So much for management gibberish, when all Videocon needed was remove the name 'Videocon' from all the 'unrelated' categories and coin some new ones. Why? How?

    Won't explain this one. Samajhdar ko ishaara kaafi hai!

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  • Selling a waiting period

    In the age of 'fast is famous' and instant gratification, selling a waiting period is tough.

    In the automobile sector though, especially small cars, many brands carry a waiting period. Sometimes, when the demand for a particular model shoots up the manufacturer-marketer doesn't have the capacity to match the demand and there's a waiting period. Sometimes, when a brand has had a hard time in the market and demand is uncertain, the dealers don't stock up and therefore, every time there seems to be a waiting period.

    In the first case, it isn't tough to sell the waiting period. Second case is a tough one. But then what are the ways to convince the prospect? Just two: tell a lie and face the wrath (of the prospect if you turn one into a customer) or tell the truth and hope that the prospect will buy your story.

    This isn't a case with just the first prospect you meet, this would be the case with many prospects. Not for one day but many days, many months.

    What do you think will happen over time with the first option – tell a lie? The first prospect will not spread a positive word, possible spread a negative word.

    If you take the second option, you might take a while to convert a prospect into your customer but you could be sure he would spread a positive word. Is that all?

    Apparently it seems like a dilemma – whether to lie or tell the truth. The real thing is about keeping your word, fulfilling your commitment.

    Selling is about trust. Waiting period isn't the problem. Trust is. You commit, you fulfill your commitment and people take as a genuine person, genuine salesman, genuine dealer, genuine brand. Once trust is accomplished, waiting period becomes a nominal issue.

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  • Wimbledon Courts & Your Blue Jeans

    Wimbledon Jeans

    One response to “Wimbledon Courts & Your Blue Jeans”

    1. Tushar Jambhekar- tujams Avatar
      Tushar Jambhekar- tujams

      Not sure if you just talking of the cosmetic appeal on TV; coz players often complain in week two about the state of the Wimbeldon courts.
      Direct quote of 3 time Wimbeldon Chapion John McEnroe- “Grass is what cattle eat; sometimes we play tennis on it….”

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