Category: A Mix

  • Yes Yamaha, you can confuse consumers too

    Just checked the commercial of Yamaha Alba. Jingle runs 'Abhi gaya, abhi aaya'. Wonder what it means. Quick? Sprightliness? Can do a lot of things? Efficient? I don't know.

    In the 100cc category:

    Splendor = Fuel efficient & reliable
    Passion = Style

    So what else? Performance? Which brand stands for Performance? Yamaha motorcycles are always considered when consumers look for performance. Why complicate matters with creative lines then? Alba should be positioned as a 100cc Performance bike.

    The message should be:

    "100cc mein Performance chahiye? Chalaiye Yamaha Alba."

    Any confusions?

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Authorized vs. Unauthorized Brief

    Client-agency relationships are marred by misunderstanding due to many reasons. One of the key reasons is the 'brief'. Regarding the misunderstanding due to 'brief', it could be any of the following:

    1. Lack of brief
    2. Unwritten brief
    3. Unclear brief
    4. Unauthorized brief

    You would understand the first three easily. The last one is also a dangerous one.

    The other day, we presented a activation-led campaign strategy to a client. By 'client', I mean all those working with the company and therefore, representing the company and in charge of handling the brand in question. For the meeting, the Marketing Manager and the Head of Marketing, both were present. We had received the brief from Marketing Manager. We presented our strategy accordingly. But in the course of discussion, it became clear that the Head of Marketing had a different view of the situation and therefore, almost a different need.

    The thing is the assumption that what the Marketing Manager thinks is also what his/her superiors think. Unlikely. And in most organizations, the case would be the same. We had spent quite a lot of time and put in quite a lot of effort to come to a solution. But to no consequence.

    Can you preempt such situations? Can you get an 'authorized' brief? Alternatively, right when you receive the brief, can you simply ask who's gonna attend your presentation? That could give determine your next step.

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Bajaj made us taste blood and now it doesn’t have blood…

    April Motorcycle Sales
    Just a snap of headlines on economictimes.indiatimes.com. Have a look at the encircled numbers. Once you make the lion taste blood, do not look back. Keep feeding it with the blood or else it will eat you. No ethological studies here though.

    Bajaj launched exciting bikes under an exciting brand, owned and expanded the category of 150cc and then it looked back. Just when it had done enough to make 150cc category an attractive one for the 100cc consumers to graduate to, it looked back and said it'll fight the battle in another territory.

    Now it says "World Leader in DTSi Technology". Who is bothered? Not the 100cc consumer. Not the 150cc consumer; his dream is Yamaha now, Bajaj Pulsar would at best be a compromise. My judgment could be a little harsh at the moment but the current Bajaj strategy, I sense, wouldn't cut wood.

    Bajaj let go of valuable opportunities, especially:

    1. New 150cc Pulsar  (New design, new specs, etc.)
    2. New brand for >150cc bikes (no point calling P200 or P220; big loss in terms of creating new categories)

    It's still busy launching DTS-Si 135cc XCD, 135cc Discover, upgraded P200, upgraded Pulsar 180. Don't know when will they get back to 'exciting' bikes again.

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Expanding the market for Cricket

    They say Test Cricket is in danger. They say One Day Cricket is losing its charm. They say T20 is taking over and the players aren't really happy.

    Who are the consumers of sport? One kind of classification is given below:

    1. People who watch
    2. People who play (not at a professional level)
    3. People who play (at a professional level)
    4. People who leverage the game (marketers)

    The first type is the largest group. The second type is a smaller group. The third type is a very very small group. The second, third and fourth groups will grow when the first group grows and becomes passionate about the sport. The first group is what marketers are really worried about.

    The currency for measuring the growth of sport is 'share of time'. Growth of a sport is dependent on the time that people spend on the sport, either watching or playing or talking or writing about it. Why India has turned out to be such a crucial market is because of a billion-strong people following the sport, spending time on the sport.

    However, while earlier people would spend 8 hrs watching an ODI or 30-40 hours watching a Test Match they are now spending only 3 hrs watching a T20 match. Obviously, T20 has changed the game. The worst part is, the world's premier T20 league, the IPL, runs only for few days. And international T20 matches are quite infrequent. The first group is spending lesser time on Cricket. And marketers of the game are worried.

    Now, ODI and Test Matches have always been watched and followed by the first group (especially Indians) when played between countries, ie. at an international level. So if a domestic league of T20 becomes more more popular, it shakes the foundations of all organizations marketing the game.

    Given all this, it wouldn't be wrong to say that the sport faces a crisis. So, how does one expand the market for Cricket? Some points which will help us see a way ahead:

    • Add up the first groups of all Cricket playing nations and they won't add up to the first group present in India.
    • Take cues from Football (or similarly Baseball, Basketball & American Football).
      • The popularity of the sport is less dependent on international matches. Domestic leagues dominate the sport and are followed by the respective first groups in all the countries. International socio-political situation does not have that great an impact on the running of the sport. 
      • The domestic leagues run for months together and not just for few days. This ensures that the people get a more time to mull over the events, talk about it, write about it and stay excited for a longer time in anticipation of the next matches. This means that there are more opportunities for marketers as well.
      • Even the nations where Football has developed only recently follow a similar domestic league approach.

    Expanding the market for Cricket necessitates greater 'share of time' from the first group. And to achieve that greater opportunities to spend time on the sport need to be created.

    Given that T20 has changed the game and captured the imagination of the most important first group for the sport, the excitement of Indian domestic leagues need to be sustained for a longer time and the leagues ought to be designed keeping that in mind. For it is India which will fund the development of sport in countries across the world.

    One response to “Expanding the market for Cricket”

    1. Crimson Feet Avatar

      very interesting… one point i’d like to add is that inspite of the popularity of the sport, there may be a section of viewers who are getting into “group 1” only thru T-20. that is they are new consumers being added. this sort of cushions the situation.
      in fact i am still not sure of domestic level fans in cricket… i dont support endorse or track ipl passionately..

      Like

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    1

  • Invisible Infrastructure

    Thoughts, ideas, unwritten information, expertise in thinking and such are invisible infrastructure. You don't see them the way you do roads, bridges, dams, railroads, vehicles, buildings…

    Pricing invisible infrastructure is extremely tough. Those in the sphere of building and providing invisible infrastructure know it well. Against that, it's so easy to price any tangible material. It's so easy to make people see the price and justify it.

    What we say Internet/information driven economy is nothing but invisible infrastructure. It's tough for many people to see this and therefore, tough for them to believe that something like that can be priced in billions.

    Google us nothing but a big pipeline to receive what you want. Flickr is nothing but a big museum of pictures. Gmail is nothing but an automated post office machinery… Does it click? It's a matter of imagination. Invisible infrastructure.

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Small Enterprises & Mergers & Acquisitions

    When I read the business papers, I only hear of mergers and acquisitions among the biggies. Almost feels like synergies and market shares and inorganic growth are meant for big organizations only.

    Some possibilities:

    • Either the newspapers don't report such happenings for small enterprises, or
    • Mergers and acquisitions don't happen among small enterprises

    One more possibility is that I am hopeless reader, so I don't notice. But then I've not heard anyone else around as well talk or mention such happenings. I think then this possibility can be ignored.

    Some time back, I talked about cooperation as an important business strategy. M & A is nothing but another form of cooperation. Small enterprises can expand faster and leverage the association better than bigger organizations when mergers happen.

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Who could be your angel?

    A salon became popular. Started doing great business suddenly. Why? Aamir Khan visited it once for his haircut. That's fiction. But Isn't that how things happen?

    News is "Open Veins of Latin America: Five Centuries of the Pillage of a Continent", a manifesto decrying centuries of imperialism in the region, was No.2 on Amazon.com's list on Sunday after Venezuelan President Mr. Hugo Chavez presented it to Mr. Barack Obama at the Fifth Summit of the Americas in Trinidad and Tobago.

    Now the book was written way back in 1971 by Eduardo Galeano; am sure all this while many people might have read the book but I won't be surprised if, in a few months post this gifting incident, the book gets more number of readers than it has in the last 38 odd years.

    That's what angels do. Chavez could be an angel for this book. Can you visualize an angel for your product or service?

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • First first first

    If that's an important criterion to judge the success of anything in the marketplace, then this is another instance of how Internet can make a common man (or a real enthusiast) win.

    TVS is about to launch its 180cc bike Apache RTR (Menace – most likely it will called as such). And I found the video first on www.indiaon2wheels.com, a blog maintained by some diehard bike enthusiasts. Even the website of popular exclusively-motorcycle print magazine BIKE INDIA doesn't feature the news yet.

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Serve and lead

    There's this restaurant in Powai I've talked about earlier as well. Utsav.

    This place gets crowded on weekends, as every good restaurant does in Mumbai. And like most good restaurants on Sundays, the service gets a little slow.

    Yesterday I was hungry. And the slowness wasn't helping me. It was irritating me. Until I found that even the topmost manager, a middle-aged man, was serving and cleaning and collecting empty plates.

    He was leading. By example. By serving. 

    One response to “Serve and lead”

    1. James Strock Avatar

      Excellent post.

      Like

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    1

  • G-strings: Is it about wearing or just a ‘feeling of wearing’?

    More often than not it's about the 'feeling of wearing'. Succeed in making the person feel and succeed in making him/her buy.

    That's what brands like Asian Skyshop or TVC Skyshop work on. It's definitely a matter of debate whether their exercising equipments yield any great results. It's not about exercising. It's about the feeling that you are exercising. It seems that they are really selling well. By 'right' means or not is not the question here.

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Signboards in native languages is a good sign

    During my visits to different malls in Mumbai over the last few months I've observed a change. And I think that's positive.

    As per section 20 (A) of the Act of Maharashtra Shops and Establishment Act 1961, all establishments need to have Marathi signboards, which can be supplemented by signboards in any other language. 

    There was a hue and cry last year when different political parties in the state went violent in demanding Marathi signboards for every shop/establishment especially in Mumbai. Whatever the political manoeuvres, the fallout is that the shops/establishments seem more accessible for the common people.

    English language and English language speakers have held a 'high' status in the country, to the extent that English was almost an invisible barrier for many a people to have access to certain places or services or brands. With signboards in native languages, this barrier has been countered in a significant way.

    I've been observing a greater number of people entering shops like Provogue, Pepe, Levi's, Reebok, etc. now. Why didn't marketers think about it? In times like these, they need consumers wherever they come from. While I don't have numbers to support, I reckon this move could've already given them a few more consumers.

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Mahindra Two Wheelers will it be called?!?!?!

    Mahindra 2 Wheelers Logo

    The news is it will be called Mahindra Two Wheelers. Strange.

    Mahindra has been always associated with rugged utility vehicles. For years, it has been known for geeps in India. Though it owns the Scorpio brand Mahindra is still more about utility.

    Having bought Kinetic's two-wheeler business, is it a good idea to call it Mahindra Two Wheelers? Not really.

    Firstly, Kinetic made scooters which were far from utility scooters. They were largely meant for women until the launch of Blaze.

    Secondly, Kinetic didn't know how to focus on the market that it helped create, so it simply launched new brands without any sense of direction.

    Thirdly, Mahindra had an amazing opportunity to create a new brand and create greater buzz in the market.

    In the automobile business it seems that corporate brand (name of the company) matters at least as much as the individual brand. Would you say I ride a Mahindra Blaze? Or a Mahindra Nova? Not only does it sound unfamiliar, it also sounds weird.

    Naming must be a consequence of strategy. Not just a matter of labeling or showing off the largeness of the company. Being a late comer, Mahindra needed to first work out the strategy to gain a foothold in two-wheeler market and then decide upon a name.

    Instead it has publicized Mahindra Two Wheelers and branded the Kinetic Two Wheelers website with the same. Everything else remains the same. Pity! What was the hurry?

    It could be that, even after Mahindra Two Wheelers, the game might not change much anyway. If a new name wasn't acceptable then even keeping it Kinetic could've worked.

    Mahindra has risked diluting whatever the brand has stood for over the years.

    2 responses to “Mahindra Two Wheelers will it be called?!?!?!”

    1. Tushar Jambhekar- tujams Avatar
      Tushar Jambhekar- tujams

      For once Sirjee I’m in complete agreement with you. Its a rather stupid decision to have Mahindra 2 wheelers and Kinetic on the same website.
      Diversification into 2 wheelers is not a problem. But changing the brand name at this moment is only going to cause mass confusion.
      Kinetic has a lineage. Say with Luna, Kinetic Honda, Kinetic 4S, Italiano and the Nova and Blaze models. Its not going to help in any ways to either brand.
      They need serious reconsideration of what they have done. BMW owns Rolls Royce, Fiat owns Ferrari, Volkswagon owns Audi and Lamborghini, but no one has ever even said so overtly.

      Like

    2. janvi Avatar

      To know more on mahindra auto log on to:http://www.mahindraaq.com

      Like

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    2

  • What do you do about Global Heating?

    I ventured out at about 11:15am, thinking I would motorcycle to Borivli on a Sunday afternoon when streets would be relatively traffic-free. I headed back home after a couple of kilometers. Courtesy: the burning air. Postponed the adventure till 6 in the evening.

    When it's hot, I don't go out. I sit in my packed apartment talking about how hot it is, how bad it is, how unwise/unhealthy it is to go out. When it cools down, I want to chill, celebrate. I go out, burn some motor fuel and satisfy myself.

    What does it take to make a person like me take action against Global Heating, to plant trees, to stop motorcycling and go cycling? 

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Book your Tata Nano here!

    Tata Nano

    A brave move. A great move. A perfect move for a perfect invention. Book it online. Here.

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Out of box = Out of Mumbai

    Out of box out of Mumbai
     

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Bulls are walking the talk

    Royal Enfield Trip

    Royal Enfield has kicked off a new marketing initiative. Here are excerpts from a businessline article:

    Called ‘Keep Riding’, this effort steers clear of traditional forms of
    selling and, instead, will rope in the company’s regional field staff,
    brand stores and key dealers.

    It is these people who have been entrusted with the responsibility of
    reaching out to Royal Enfield customers and giving them the opportunity
    to experience their motorcycles through long rides.

    And more…

    These trips would be at least 100 km one-way where the company’s staff
    would also ride along. For instance, a Bangalore-based dealer would
    draw up an itinerary to Mysore while his counterpart in Mumbai would be
    more inclined to plan a trip to Lonavala. The rides would typically
    comprise a group of 10-12 people.

    I see more bulls getting sold…

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Force yourself

    v: oye
      is typepad a paid service?
    me: yes
    v: damn
    me: why???
    v: so u are paying for the sonisaab blog?
    me: yes
    v: but why dude?
      i am curious
      whats the motivation
      when u can have all that typepad gives on a free blog?
    me: to propel me to write as often as possible
    v: LOL
      hahha
    me: free does just that
      it frees you
      once it frees you, then all gone
      kyon???
      tera kya vichaar hai???
    v: :)
      all i'll say is u are the most (a)typical person i know… ur motivations are very entertaining and amusing!! :)… vichaar bahut acchha hai :)
    me: ha ha ha
      :)

    Seems like an odd frivolous conversation? Ever found yourself in a situation where you are (or you think you are) good at something but never get down to doing it and pursuing it in a forceful manner. There are means to discipline yourself, to force youself, to remind yourself to do the thing that you really want to. One of them is typepad, at least for me. :)

    One response to “Force yourself”

    1. Crimson Feet Avatar

      LOL…
      point well made!! :)

      Like

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    1

  • Bug in the Bajaj strategy

    Bajaj's sales have been going down. Just when biking enthusiasts had begun raving about Bajaj's products, the latter slid and slid well. Why? Reasons galore. Apparent reason could be new models from Yamaha, Honda, Suzuki and Hero Honda.

    Who's the leader in motorcycling industry in India? Obvious, some would say. Hero Honda. Yes, we can't deny. But think about it. Are there no other leaders? The argument would be that Hero Honda has maximum share of the market. So it's the market leader and therefore, there can not be any other. Far from truth I would say.

    Like everything other thing in the world, motorcycling category has evolved in India. The category evolves (fragments & diverges), so do the norms of leadership. In the earlier years the broad category was two-wheelers under which there were only two sub-categories - scooters and motorcycles. After that scooters evolved into geared and non-geared. Motorcycles evolved into 2-stroke and 4-stroke and so on. Though Bajaj was the leader in geared scooters, Kinetic Honda took leadership in non-geared. Hero Honda represented the 4-stroke while Yamaha, for some time initially, led in the 2-stroke market. You know the story.

    The thing is, it almost seems that it's the categories which compete. Geared vs Non-geared. 4-stroke vs 2-stroke. 100cc vs 125cc. 125cc vs 150cc. Naked vs Full-fairing. Economy vs Performance. And therefore the brands which represent these categories seem to be competing with each other. If one brand is leader in different categories then one can say that brand is fighting itself. Competing with itself. But leadership in different categories all at the same time is near impossible in the long term.

    What about Hero Honda's leadership? What about Bajaj's leadership?

    In competition of categories Hero Honda rules. It gets its sales from 100cc bikes economy bikes. Even in that, just from one brand: Splendor. Hero Honda has promoted the sub-category of economy bikes so well that the it dominates the category of bikes and, therefore the leadership of brand Splendor.

    Bajaj on the other hand, after years, really kick-started (not pioneered) the 150cc performance bikes category. The Pulsar turned out to be such a great face of the category, that the category flourished and Pulsar dominated the 150cc and higher capacity bikes.

    The thing is, Bajaj seems to have lost sight of the track. Having obtained leadership, Bajaj seems to have had taken the 150cc category for granted and went after other categories as well and therefore spent (perhaps wasted as well) its invaluable marketing force in the process.

    So what do we see?

    Platina – 100cc, 120cc

    Discover – 110cc, 125cc, 135cc (plans were to take Discover into 150cc)

    XCD – 125cc, 135cc

    What's next? Any more confusion for the consumers? May be XCD 150cc. Or Discover 150cc. Or Platina 135cc. Convoluted. Keep it simple.

    Bajaj must understand that Pulsar is the thing for them. 150cc is their forte. It's the segment where bike enthusiasts have really taken a liking for the brand. But it's also a segment where 'new' is so necessary. Bajaj has given a significant chance to Yamaha to capture the enthusiasts' imagination. If Bajaj loses ground in 150cc then in other segments like 125cc and 225cc also, it might lose the race.

    Look at it the other way. People who upgrade from 100cc would of course go for either 125cc or 150cc. If Bajaj is the leader in 150cc, these people are likely to buy Pulsar or some such brand. With the market getting sophisticated, Bajaj will hold the cards.

    Also, a 150cc bike is the likely dream for a 100cc bike owner. A leader like Bajaj should be fuel that dream, should shape that dream.

    If Bajaj does want to tap different segments, then categories must well mapped to different brands and not the same brand. For example, Pulsar 220 shouldn't have been called a Pulsar and shouldn't have borrowed the shape from Pulsar. Should've been a different brand with a different shape. Would've fared much better.

    Focus. One brand, one category.

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0

  • Cleverness vs Genuineness

    Never thought I would do that. Thought I could adapt to demanding conditions. Nevertheless, went to buy an air-conditioner.

    First, I couldn't differentiate between different air-conditioners. In the sense that the only two things that seemed different were the looks and the prices.

    Second, the sales guys didn't help choose any brand over the other brands. Why? Perhaps they didn't know everything about the products. Even if they did, they weren't forthcoming in their explanations.

    Third, every air-conditioner brand offered 3 free services in the first year. Here's the problem. If good service is a requirement, then all the brands failed.

    Who needs to get the AC repaired or serviced in the first year of purchase? In fact, almost all consumer durables (mark the word 'durables' and think what it implies) do not require service or repairs in the first year. It's only when you cross a couple of years do you really require service or repairs. In which case, that's the time you would really appreciate free services.

    Offering 3 services in the first year is cleverness. Companies think they've got away with an amazing marketing ploy. Sorry, though consumer has no choice, he doesn't even see a difference.

    Genuineness would be when free services are offered when really needed. That's a real buy for the consumer. That's a real boost to the brand.

    3 responses to “Cleverness vs Genuineness”

    1. Tushar Jambhekar- tujams Avatar
      Tushar Jambhekar- tujams

      Soni Saab…. you are stil I guess talking Branded AC units… You should possibly consider that even the unbranded guys offer the same add on’s like their branded couterparts.
      Since there are no guidelines to how you should use the AC’s, there is never a lot of distinction amongst brands; or unbranded stuff. NO claim of less power can actually be justified, very much as the cooling levels are not assured.
      As for service, AC servicing usually refers to cleaning of its filters and fans. This is more for your own benefit- not breakdown repairs.

      Like

    2. Siddharth Soni Avatar

      The thing is, when do you want free services to really benefit you? For trivial stuff or when it really matters i.e. genuine repairs?

      Like

    3. Tushar Jambhekar- tujams Avatar
      Tushar Jambhekar- tujams

      Sirjee- the service offering is usually like the free service that we get on cars- Ideal scenario. Its usually only a safety net against manufacturing defects if any.
      Also since I been having some experience with ACs having 2 of hem for some 10 years now, I can say that even assembled AC’s don’t have much of repairs as such to be done. Its only some fan noise or gas filling that is required after 3 to 5 years depending on use.

      Like

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    3

  • Five types of people

    1. Those who think and implement the same
    2. Those who think something and implement something else
    3. Those who only think
    4. Those who only implement
    5. Those who don't think but implement

    Which group do you belong to?

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    0