when salesmen do not feel proud of what they are selling.
Like their prospects, salesmen are also part of families, communities, friend-circles, etc. Like us, when they are amidst their friends or relatives, perhaps they also hear the same cribs and complaints:
"These insurance salesmen/telecallers have harrowed us"
"These insurance companies are frauds. They have so many clauses and conditions."
"They just don't process the claim when really needed."
And so on.
Of course, if there is a little bit of sensitivity in these salesmen (and they are humans after all), they are bound to get affected by such remarks and when they make a pitch it shows. The prospect isn't willing to listen, salesmen's voice and diction don't do enough to make the prospect listen.
Companies are in a hurry to tap into the 'big' opportunities. They don't have the time to think about their offerings or give adequate training to those who are selling these offerings. Nor does any body else. How will the feeling of pride arise at all? Just by setting and imposing an ambitious target? Unlikely.
Those x0000es look great. They have so many holes too.
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