Royal Enfield royally trips my plans

I booked a grey Bullet Classic 350 on 23rd Dec '09. I was informed that it would take 60 days to deliver the bike since the demand is high and production has constraints. Understandable. Scarcity is a sign of goodness.

They say, "Trip". So I made some tripping plans too coinciding with some important occasions. And I requested them to deliver in time so that these plans can be executed. And they assured me of full cooperation.

To my complaints, their reply-emails have been nice and kind. But "nice and kind emails" are a given, aren't they? Bigger promise is "Trip".

A few days back before the anticipated delivery date, they said they would take another 60 to 75 days to deliver the bike. Which means it could be May.

I requested for a refund of the booking amount. They promised a quick refund. It's been more than 20 days now and I am still waiting.

One way or the other I trip!

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